![]() So I’d like to publicly thank Daniel R at Code42 Support for his promptness and courtesy when dealing with me, as well as his ability to actually, well, resolve the issue. It’s also not a feature you really think about until you actually need it. The ability to re-attach / adopt backups with new / replacement / freshly re-installed machines is a really cool feature that no doubt is saving people a fair bit of angst. Endpoint Management Tools : Confidential Data Scan CrashPlan will continue rebranding away from the former product name, Code42, on January 19, 2023, when user backup status reports and administrator backup alert notification messages begin using CrashPlan logos and company information. And resolved in about 52 hours (including about 12 hours of them waiting for me to send logs through). And then all I had to do was synchronize the changes. Once I’d re-installed everything, I could log back in with my normal credentials, and “adopt” the backup sitting in the Code42 DC that was assigned to my iMac.
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